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February 25, 2021

How to win the hearts of customers who have more options than ever

Have you ever switched to a different cafe for the morning because the service in your usual place was not adequate? Or have you decided not to buy an item you needed when shopping...
February 25, 2021

5 points to improve customer experience

Customers Today's expect, if not demanding, highly personalized experiences, but what are the exact starting points companies can use if they want to create a better customer experience?
February 25, 2021

What is User Adoption?

80% of software implementation projects fail due to lack of a User Adoption process. Managers often ask a thousand dollar investment in a new CRM system about: why don't people use the system?
February 25, 2021

Balance Scorecard applied in Consulting

The methodology is applied in order to diagnose the analysis elements from the 4 BUSINESS perspectives: - Internal processes (commercial data registration and internal steps...
February 25, 2021

3 Questions to Ask Before a Digital Transformation

Implementing a digital transformation strategy is one of the most pressing challenges for today's business leaders. Embarking on your digital transformation journey fundamentally changes...
February 25, 2021

THE CIO – The Key Piece in the new era of Cloud

Going back in history, when the first computers arrived in companies, back in the 90's, everything began to be easier: the arrival of Office, Email, the Internet...
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